Privacy Policy

Welcome to Wave-Q (“the Platform”). Wave-Q is an interactive trivia and quiz platform owned and operated by Byrass and Rings Enterprises Limited (“the Company,” “we,” “us,” or “our”), a company duly registered under the laws of the Federal Republic of Nigeria, with its corporate headquarters located at 8, Umuleri Street, Oke Afa, Isolo, Lagos State, Nigeria.

We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit, register for, or participate in the trivia and quiz challenges provided on our Platform.

By accessing or using Wave-Q, you acknowledge that you have read, understood, and consented to the practices described in this Privacy Policy, as well as our processing of personal data in compliance with the Nigeria Data Protection Act (NDPA) and other applicable data privacy regulations.

1. Information We Collect

We limit our data collection strictly to what is required to deliver and improve the services we have explicitly communicated to you.

• Account Registration Data: When you create an account, we collect personal identifiers such as your full name, email address, phone number, and account password. We may also collect other information such as government-issued IDs and proof of residence to grant prizes or rewards.
• Profile and Gameplay Activity: We track your quiz scores, rankings, game history, usernames and any profile elements (such as avatars) you choose to display.
• Technical and Usage Data: We automatically collect data regarding how you access the Platform, including your IP address, device type, operating system, browser type, and interaction metrics (e.g., time spent on specific quiz pages).

2. How We Collect Your Data

We collect information about you through three primary methods: data you provide to us directly, data we capture automatically when you use our services, and data we obtain from external sources.

2.1 Information You Voluntarily Provide To Us

We collect personal data that you input directly into the Platform when interacting with our services. This includes:

• Account Creation: Information provided when you register for an account or complete identity verification such as your name, email address, phone number, account credentials, and government-issued ID.
• Profile Customization: Any optional data you add to your user profile, including a profile picture or username.
• Support and Inquiries: Information you submit when you contact our customer support team, report a bug, or request assistance, including copies of your correspondence.

2.2 Information Collected Automatically

Whenever you access or interact with Wave-Q, certain technical data is generated and logged automatically by our systems:

• Gameplay and Interaction Data: We record your active participation in trivia challenges, including quiz responses, completion times, scores, historical performance, and leaderboard achievements.
• Device and Technical Identifiers: Your IP address, device type, operating system version, unique device identifiers, and browser type.

2.3 Information From Third-Party Sources

If you choose to interact with the Platform through external services, we may receive data from those third parties:

• Social Authentication: If you log in or link your Wave-Q account using third-party credentials (such as Google or Apple), we collect the authorized identifiers and profile information permitted by your privacy settings on those platforms.

3. How We Use Your Data

We collect and process your personal data where it is necessary for the following purposes:

• To provide you with our Services and an immersive quiz experience
• To create and manage your Account
• To verify your identity
• To manage your relationship with us
• To operate the trivia and quiz challenges, calculate scores, update rankings, and display accurate information on public leaderboards
• To track, verify, and facilitate the processing of any points, or rewards earned through fair competition
• To monitor for, investigate, and block unauthorized activities, including the use of bots, cheating mechanisms, multiple accounts, or any behavior that breaches our Terms and Conditions
• To troubleshoot technical bugs, perform data analysis, test system updates, and secure the Platform against cyber threats
• To send you critical administrative notifications, such as password resets, security updates, or changes to our policies
• To respond to your inquiries, resolve technical glitches, and address any feedback or complaints
• To understand how users interact with Wave-Q, which quiz categories are most popular, and where the platform can be streamlined
• To improve Our Services, Platform features, and enhance your experience
• To send you updates about new trivia categories or promotional features (with your Consent). You can opt out at any time using the “unsubscribe” link provided.
• To comply with legal and regulatory obligations and to establish, exercise, and defend legal rights
• For other purposes for which we will provide specific notice at the time of collection

4. Lawful Basis For Processing Your Data

Your personal information shall be processed on the following lawful basis:

• Where required, you have given consent to the processing for one or more specific reasons. You may withdraw this consent at any time, however, this may restrict your ability to use specific features.
• Processing is necessary to perform a contract with you or to take initial steps at your request before entering into a contract or to fulfil our obligations, such as setting up and maintaining your account, providing core trivia services, tracking scores, and updating the leaderboard.
• The processing is necessary to protect your vital interests or those of a third party.
• The processing is necessary to ensure the Platform’s security, prevent and detect cheating and fraudulent behaviour, and optimise the service.
• Processing is necessary for the performance of a task carried out in public interest or in exercise of an official public mandate vested in us.
• The processing is necessary for compliance with a legal obligation.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted third parties under strict confidentiality agreements, or when required by law, to ensure the smooth operation of Wave-Q.

5.1 Other Users (Publicly Visible Data)

Because Wave-Q is a competitive and social trivia platform, certain elements of your profile and gameplay are public by default to foster a transparent gaming environment:

• Leaderboards and Profiles: Your chosen username, avatar, overall quiz scores, game and leaderboard rankings are visible to other participants on the Platform.

5.2 Third Party Service Providers

We may share your data with specialised service providers who perform essential operational functions such as infrastructure and cloud hosting, platform analytics and communication services. These providers access your data strictly to perform tasks on our behalf and are bound by stringent confidentiality agreements and data processing safeguards in full compliance with applicable data protection laws.

We may engage third-party service providers located outside Nigeria. When we do, we ensure appropriate safeguards are in place in line with the NDPA and NDPA-GAID to keep your information adequately protected.

5.3 Corporate Affiliates

We may share your data within our corporate family (such as parent companies, subsidiaries, or joint ventures under the control of Byrass and Rings Enterprises Limited) to help manage and deliver our services safely. If the Company undergoes a corporate restructuring, merger, asset sale, or acquisition, user data may be transferred as part of the business assets, subject to the promises made in this Privacy Policy.

5.4 Legal, Regulatory and Law Enforcement Authorities

We will disclose your personal data if we sincerely believe it is necessary to:

• Comply with an explicit legal obligation, judicial proceeding, or regulatory directive under Nigerian law
• Enforce our Terms and Conditions, investigate potential violations, or protect the integrity of our quiz mechanics against systematic fraud or cheating
• Safeguard the vital safety, rights, and property of our users, the public, or the Company

6. How We Protect Your Data

The security of your personal data is a top priority at Wave-Q. We implement a robust combination of physical, technical, and administrative security measures designed to safeguard your information from unauthorized access, alteration, disclosure, misuse, or destruction. Our framework includes advanced data encryption both in transit and at rest, secure cloud infrastructure, robust firewalls, and intrusion detection systems to monitor and block malicious activity. Additionally, access to your personal data is strictly restricted to authorized employees, contractors, and specialized service providers who have a legitimate “need-to-know” to perform their operational duties. All such personnel are bound by legally enforceable confidentiality obligations.

7. Data Retention

Your personal data is retained only for as long as necessary to provide our Services or to comply with legal, financial, and regulatory requirements. When determining retention periods, we consider the nature of your data, the processing purpose, and statutory requirements.

8. Accuracy

It is essential that the personal data we hold about you is accurate and up to date. Please keep us informed if your details change. To update your data, contact our Data Protection Officer at app@byrass.ng.

9. Your Privacy Rights

You have specific rights regarding the Data we hold about You. You have the right to:

• Obtain confirmation as to whether we are processing your personal data
• Receive information about and obtain a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data under specific circumstances
• Object to or restrict the processing of your personal data
• Withdraw your consent where we rely on it for processing
• Request human review of automated decisions that significantly affect you
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) through their website, though we encourage you to contact us first

To exercise any of these rights, please email us at app@byrass.ng.

10. Reviews, Updates and Amendments

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or evolving legal and regulatory requirements. When updates are made, the revised version will be posted on the Platform with an updated ‘Last Updated’ date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.

11. Complaints and Remedies

We take your privacy seriously and are committed to resolving any concerns you may have regarding the processing of your personal data. If you believe that your privacy rights have been compromised or that we have acted in breach of this Privacy Policy, kindly submit your complaint in writing to our team at app@byrass.ng. Please note that you can also file a complaint at the Nigeria Data Protection Commission (NDPC) via their website at https://ndpc.gov.ng/ or their designated complaints portals in accordance with the complaints handling procedures under the Nigeria Data Protection Act.

12. Contact Us

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