Account Deletion

How to Delete Your Account

You have two ways to request deletion. In-app is fastest.

In-App (Recommended)
Open Wave-Q → Settings → Delete Account → Confirm. Your request is queued immediately — no email needed.

By Email
Send an email from your registered address with subject Delete Account. Include the email associated with your Wave-Q account.

Email: app@byrass.ng

Subject: Delete Account

Alternate legacy contact: dev@wavequiz.com — monitored but use app@byrass.ng for fastest response

What Gets Deleted

Once your request is processed, the following data is permanently deleted and cannot be recovered:

Account & Auth

Full name and email address
Phone number (if provided)
Password (hashed) & 2FA settings
Push notification tokens

Gameplay & Profile

Quiz history and scores
Leaderboard rankings & badges
Profile info, avatar, preferences
Username reservation released

What We Keep

Aggregated, anonymized analytics data that cannot be linked to you personally may be retained for service improvement purposes. No personally identifiable information is kept after deletion. Backups are purged within 30 days.

Processing Time

Requests via the app or email to app@byrass.ng are processed within 2 working days (as stated in our Terms). You will receive a confirmation email once deletion is complete. If you change your mind before processing, reply to the confirmation thread immediately.

Data Deletion Options: You can delete your account at any time in the app via Settings → Delete Account, or by emailing app@byrass.ng from any device — you do not need to be logged in or have the app installed to request deletion by email.

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